What type of training is required before becoming a telecommunicator?

To become a telecommunicator, individuals are required to complete basic telecommunication training that is approved by the Texas Commission on Law Enforcement (TCOLE). This training equips prospective telecommunicators with the necessary skills and knowledge to effectively support emergency services and manage communication during critical situations. The curriculum typically includes instruction on handling emergency calls, understanding laws and protocols, and using communication technology, all of which are essential for performing the job competently and professionally.

Without this formal training, a telecommunicator might lack the foundational skills critical for the role, which could impact their effectiveness in emergency response situations. This requirement ensures that all telecommunicators meet a standard level of competency before they begin working in the field.