What is the purpose of CAD in telecommunication?

The purpose of CAD, or Computer-Aided Dispatch, in telecommunication is fundamentally to enhance the efficiency of managing and dispatching emergency and non-emergency calls. CAD systems provide telecommunicators with tools to quickly and accurately log calls, track units, and deploy resources effectively in real-time. This not only aids in improving response times during emergencies but also ensures that the right resources are allocated to the right situation based on the data available.

Utilizing CAD allows for better coordination among various services, which is critical in emergency situations where every second counts. The integration of mapping tools, incident tracking, and communication networks within CAD systems streamlines the entire dispatch process, making it a pivotal part of public safety operations.