What does a telecommunicator need to do during active shooter incidents?

During active shooter incidents, it is crucial for a telecommunicator to provide real-time information to responders and coordinate evacuations. This role is essential because telecommunicators serve as the communication lifeline between the individuals on scene and law enforcement or emergency services. By gathering and relaying accurate, up-to-date information about the situation, they help ensure that first responders can respond effectively and make informed decisions based on the latest developments.

Additionally, coordinating evacuations is vital for ensuring the safety of individuals who are still in the vicinity of the incident. By directing people to safe areas and providing clear instructions on how to exit the situation, telecommunicators can play a significant role in mitigating potential harm.

The other options would not be appropriate for a telecommunicator's responsibilities during such a critical incident. Engaging directly with the shooter places individuals, including telecommunicators, at risk and is outside the scope of their role, which is focused on communication rather than direct engagement. Attending to injured victims typically falls under the responsibilities of trained medical personnel rather than those of a telecommunicator, who must keep focus on managing communication channels. Dispersing the public in all directions could lead to confusion and chaos, making coordination much more challenging rather than effective.